tag:blogger.com,1999:blog-4308962510076606941.post3654750006847206931..comments2009-06-07T08:36:54.615-07:00GoldenBloggernoreply@blogger.comBlogger12125tag:blogger.com,1999:blog-4308962510076606941.post-81592009463460587802009-06-01T18:25:57.509-07:002009-06-01T18:25:57.509-07:00Hate to add another &quot;same thing happened to us...&quot; but it did. We got a $35 charge for a movie that was returned. They said they will refund the money, but I will only give them to the end of the week.<br /><br />After that I will dispute the charge on my card, and get in contact with the BBB.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-66901799606369330522009-05-19T15:53:13.460-07:002009-05-19T15:53:13.460-07:00My experience was I rented 3 movies for 1 night. returned them the next night . Should have cost me 3 dollars right. waited 2 weeks for the charge to come through and then they charged me 18 dollars!!<br />called them up and the girl was very helpful at least as much as she could, but it was going to cost me 6 dollars for the movies anyway becaus e they were charging for movies again that i had rented 6 months before. Worst of all they overdrew my account and I had to pay a 25 dollar NSF fee.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-7040440191984555242009-05-15T15:25:00.000-07:002009-05-15T15:25:00.000-07:00I accidentally returned Redbox movies into a moviecube kiosk and when I called moviecube to get my movies back they basically told me to bad. Theives!!! I hope they go out of business. They are horrible. This is costing me at least 80.00 for the movies they stole from me!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-63973361277931528522009-01-19T09:34:00.000-08:002009-01-19T09:34:00.000-08:00the same happened to me, i called to report the machine was not allowing me to return three movies, I called, they gave me the instructions to drop it off in the box located in the back of the machine. not 14 days later, my back a charge of $113.67 for these movies, i call to complaint and they say they found the movies but they can only give me credit for $90!! they also told me they noted my account that i rejected their offer!! Unbelievable. I won't stop until this gets resolvedAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-7574808609136751412009-01-17T20:15:00.000-08:002009-01-17T20:15:00.000-08:00Similar return nightmare still just starting with me. I rented a movie that I was returning. My 1 year old son was with me, asleep of course in the car. Thinking, I could be in and out and the DVD box was by the door, I locked my son in the car, at the curb, right by the door to Alberson?, Anyway...<BR/><BR/>...I run inside and try to return the movie. No luck, cannot find any instruction, no phone numbers here I could see. I ask someone at the store what they knew about it, nothing. Finally, in despiration with the time this is taking, I gave my movie to the customer service rep. I asked them, if they would be kind enough to return the movie for me, once they could get it working. I told them my son was out front asleep. <BR/><BR/>I figured at least the movie would be in the store. This was a few days ago. I was planning on going up there tomorrow to make sure it was returned.<BR/>Tonight, I have been billed on my credit card...<BR/><BR/>DVD RENTAL MOVIECUBE HOUSTON TX US with Card... -37.80<BR/><BR/>Rediculous. Stupid on my part about assuming it would be taken care of, but it was a manager, and it appears here that it doesnt matter if you return it on time or not, you still get shafted. <BR/><BR/>Sounds like some trouble needs to be made for these folks. Sadly for them, this just happened to the wrong person. I'll fix em tomorrow. <BR/><BR/>I will try to remember this site and let you know how it goes. I'll get my cash back and then some. <BR/><BR/>These PUNKS are going to get what they deserve.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-9020949974265200472008-10-08T02:31:00.000-07:002008-10-08T02:31:00.000-07:00I live in Antioch, TN, and I had a similar experience. I had rented a few movies from the Moviecube using my 2 debit cards at different times.<BR/>One day, while I was at work, and several weeks later, I noticed that new charges came up in my bank accounts! One was $22.94 the other was I think more than that. I called the company but the rude girl on the other end hung up on me. When I finally got someone to speak to, he kept me on hold for a long time I had to hang up. Both cases are now being disputed through my banks. I will soon post an article on the web regarding this fraudulent activity. I think bad publicity is what moviecube needs, and I will give it to them.<BR/>Moviecube is a fraud!David's Bloghttp://www.blogger.com/profile/05635083000214088115noreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-42626202154578405312008-10-05T08:29:00.000-07:002008-10-05T08:29:00.000-07:00Movicube is a SCAM and FRAUD!!!<BR/><BR/>They advertise a 1-day rental but they charge for 2 days even if it is less than 24 hours period. My credit card was incorectly charged and it took more than 30 minutes just to contact someone from their customer service. Their response: Customers should read carefully the fineprint.<BR/><BR/>At the time of rental, no recepit or a note of a due date was given.<BR/><BR/>DO NOT RENT FROM MovieCUBE, this is a very, very dirty business practice!!!marconoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-84191856844861882192008-08-03T14:39:00.000-07:002008-08-03T14:39:00.000-07:00I have to say that the three times I've used MovieCube, I have had no problems with their service. Last night, we did receive a movie that simply refused to play past a certain point, despite having no blemishes on the play face. Customer service was responsive and promised to charge back my card. <BR/>I will agree though that the browse time is too short and that the length of time it takes to process returns and rentals is quite long. Additionally, their prices have always been what they promised, $1 a day plus tax. All in all, my experience has been positive.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-46600354289716244472008-07-30T12:41:00.000-07:002008-07-30T12:41:00.000-07:00Same happened to me. Dont use ths company. The machine was broken, I could not return it for weeks and then I put it in their lock box and they told me it was not there. i got charged for a movie and I dont even have it. Thieves!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-32218369319895567302008-06-03T13:42:00.000-07:002008-06-03T13:42:00.000-07:00movie cube is a rip-off and i would not use it ever again. i returned 2 movies into a broken machine (like the blogger i had to call the company to get "authorization" to do so) about 2 weeks later i noticed that they were charging me almost $80 (i rented 2 movies for about 5 days each... when i called their customer service they told me i should have called sooner (i called the day the charge showed up) and they told me an inventory would have to be taken to make sure the movies were returned. i was told the credit should appear in 15 days. 1 MONTH LATER i was still dealing with customer service at which time they told me that they didn't show on their system that the movies had been returned. They also told me no one physically goes to the lock box so I am not sure how the movies get from the lock box to the machine but at anyrate they have their movies and my $80.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-66461958679406104842008-05-08T04:53:00.000-07:002008-05-08T04:53:00.000-07:00Buyers beware; they are thieves; most of the time, their machine doesn't work and if you are tying to return, you are then charged for additional days and your bill get very high! Please, please, trust me, ytou save money by going to your local Blockbusters; Their 1.99$ is a lie and they don't tell you every details of how much you are really being charged... upfront.<BR/>BEWARE THEY ARE THIEVES!!!!!!!!!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4308962510076606941.post-86821021819456431592008-01-25T08:34:00.000-08:002008-01-25T08:34:00.000-08:00After renting a movie, the machine was not working when I tried to return the movie. I called customer service for instructions to return the movie. I followed their instructions and was given a confirmation number that the movie was returned on time. However a late fee was applied to by account. I have called again to get a credit, and waiting to see what happens.milliamphttp://www.blogger.com/profile/18287312319155510934noreply@blogger.com